Prepare
Open resources, receive meeting invites, explore studio space, and receive your trail guide.
navigator
Training for HubSpot Solution Partners
Service teams managing onboarding through renewal will engage in best practice studio sessions, service process strengthening, & feedback critique exercises.
Studio begins in
Days
Hours
Minutes
Seconds
$2,500
Standard price
The 6-week Service Studio is a hands-on, real-time training program designed for HubSpot Partner employees, focusing on utilization and practical application. This live, interactive experience includes 180-minute Studios, 90-minute Labs, and weekly presentations, ensuring participants receive immediate feedback and personalized evaluations—nothing is pre-recorded. The program is structured to develop critical business and technical skills while reinforcing key habits like visualization modeling, conversation framing, and interpersonal alignment.
Each week covers a core evolution, building on the previous one to create a comprehensive skill set:
- Data Models: Identify and communicate data model needs, leveraging them for integrations.
- HubSpot: Master HubSpot’s purpose, navigate pitfalls, and access the latest resources.
- Communication: Develop the ability to share knowledge effectively across teams using visual aids.
- Growth: Use the GO model to align growth efforts, enhance efficiency, and generate capacity.
- Reverse Engineering: Define goals, then work backward to map the path forward through change management, operations, and systems thinking.
- Project Planning: Engage in strategic planning, incorporating continuous learning from each step.
By the end of the studio, participants will be equipped to manage more clients, improve service delivery, drive upsells and cross-sells, and increase their professional credibility. The program is ideal for Strategists, Account Executives (AEs), and Customer Success Managers (CSMs) who want to refine their expertise and create more value for clients.
Key takeaways include:
- Proficiency in data models, HubSpot navigation, and communication strategies.
- Strategic growth planning, reverse engineering, and project execution skills.
- Stronger client relationships leading to increased sales and revenue opportunities.
- Weekly personalized feedback to accelerate skill development.
Join the Studio Now! - Develop essential habits and strategies to increase efficiency, align your team, and grow your business. Join the Studio today!
Facilitator
Grant Carlile, Managing Director of Mountains
Over the past 27 years Grant has grown businesses, built educational experiences, and facilitated teams big and small. Grant love running, robots, and office supplies.
As your facilitator Grant will be preoccupied with ensuring you have the resources and direction you need to make it through each evolution. From understanding the vision each week, to knowing the detailed steps to take, your development as a Navigator is all Grant will focus on each week.
Grant's priorities are working with passionate people on projects we believe in, leveraging diversity as a place to start, and continuously creating relationships along the way.
Why a Studio?
The studio environment includes you. Traditional learning starts with a dynamic that someone has information that you want, pay for this class, attend, listen, and you too will have information.
In a studio environment, the experience is the learning; going through evolutions each week, you are taken on a journey through a process, by engaging in and going through that process, learning occurs. Studio learning is experiential learning, at Navigator Studio, we've optimized these experiences into sessions you can walk away from confidently knowing that your experience has been the teacher, and you the learner.
Navigator Studio
Training for HubSpot Solution Partner service delivery teams - customer success.
Studio begins in
Days
Hours
Minutes
Seconds
Data Models
Identify data models, communicate the needs to complete a data model, and leverage data models to facilitate integrations.
HubSpot
Communicate HubSpot's purpose and how it works; learn to navigate the common pitfalls of the software, quick access resources, and where to get the most up-to-date information.
Communication
At the end of this evolution you will be able to share your depth of knowledge across teams and with visual aids.
Growth
Focusing on designing a better business, the growth evolution leverages the GO model to align growth efforts, create efficiency, then generate capacity.
Reverse Engineering
Once goals are defined, what's next? Working backwards from that end to understand the pathway forward is called reverse engineering. In this evolution you'll engage in change management, operational development, and a systems thinking approach.
Project Planning
The path forward can take many forms & once defined, we must take the first step (which will learn from).
In this evolution we will engage in strategic planning so as to continuously incorporate the learning from each step along the way.
Present
Demo day.
Align your process
Navigator Studio best practices means experiential learning applicable to you, not 'sit & get' generalized videos.
Frequently Asked Questions
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Absolutely! Every Studio is recorded by default, and when you register, you will automatically receive the link to the recording a few hours after the studio ends.
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